Archive for June, 2009

Neutral Selection: Diversity or Discrimination?

Maria Volpe’s exceptional ListServe has recently been embroiled in a mighty brouhaha.  The group discussion raised intriguing issues that merit a broader debate.  When, if ever, is it proper to require that a neutral be of a certain age, sex, race or creed?  Or to require that the neutral not be?

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Changes at ICC ADR Staff

Calliope Sudborough has kindly written to advise of staff changes at the ADR Section of the International Chamber of Commerce.  Read more »

What NOT To Do in Managing Employment Disputes

This article first appeared in HR Magazine, September 2004.

What is the road map to failure in managing employment disputes?  Here are ten easy-to-remember lessons on how to not just confront disaster, but ensure it and embrace it!

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How Quick Should Arbitration Be? “As Long as a Piece of String”?

Michael McIlwrath has posted an absorbing podcast that compares the expectations of lawyers and the demands of business clients.  The difference between them is not just eye-opening — it’s jawdropping.  Listen to the podcast – it’s 12 minutes — and tell me: Is there any other industry where the customer and the provider of the service have so little understanding of each other?

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