(Scene: White Horse Tavern, Hudson Street and 11th Avenue in the Village in New York City. Roger Fisher is having a beer with Alexander Hamilton, who is nursing a brandy.)
Roger Fisher: Hamilton, I’ve been thinking….
Alexander Hamilton: That does not surprise me. You are after all a Professor. Read more »
Last year I had occasion to show a mediation video to a group of senior claims executives of European insurance companies who had assembled in Zurich. They loved it, and I was reminded just how powerful this video is to introduce the process of cross-border, cross-cultural interest-based facilitated negotiation to business people. And it’s online! Read more »
Thanks to Edna Sussman! Not only did she bring to our attention the resolution enacted by the ABA House of Delegates concerning the unintended international repercussions of the “Arbitration Fairness Act,” — she labored mightily to obtain the support needed for the resolution to pass.
If ever there were a “poster child” for commercial dispute resolution on the basis of shared interest, it is in the ongoing relationship between franchisors and franchisees. The franchisor makes money only if the franchisee sells, and the franchisee sells only if the franchisor supports. What better example of the mutual benefits of conflict management? Read more »