Archive for September, 2010

Four Stages of Ending a Conflict

Don’t make me swear to it, but I believe it was Karl Slaikeu who first presented to me the four stages — or, better, “declensions” — of ending a conflict.  If it was somebody else, my apology.

Which, by the way, is the first stage. Read more »

The Three Simultaneous Exchanges in Mediation

Of the many skilled mediators I have been privileged to know, few are more insightful and articulate than Robert Creo.  Bob recently shared a terrific perspective over a tasty lunch: That three discussions, or dances, inform a negotiated settlement discussion, and only one of them is acknowledged by the parties.  The mediator who acknowledges all three is in a better position to manage expectations and to find a viable solution. Read more »

Class Actions as Instruments of Corporate Punishment

A law school professor once opened a class with the observation, “This morning we will be considering a case from the Ninth Circuit.  Nevertheless….” 

The U.S. Supreme Court has granted cert in AT&T Mobility v. Concepcion, which has claimed the attention of many ADR wonks for its ramifications on class action waivers in arbitration clauses.  I read a more alarming teaching in the Ninth Circuit’s holding:  namely, that the purpose of a civil court is not to make deserving claimants whole, but to punish defendants that owe them the money beyond the amount of the money they owe them. 

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That is to say, offering to pay a claimant a hundred cents on the dollar is not justice enough. 

Read more »