http://businessconflictmanagement.com/blog Conflict Management Expertise from F. Peter Phillips Tue, 31 Jan 2012 17:09:16 +0000 http://backend.userland.com/rss092 en The 16th meeting of the World Mediation Forum of the UIA was held in Lisbon, Portugal, on January 27-28, 2012.  It was very well attended, as the attached attendance sheet attests.  Co-President Colin Wall noted that attendees came from 31 countries. A panel on mandatory mediation brought out some interesting recent developments, ... http://businessconflictmanagement.com/blog/2012/01/court-mandated-mediation-perspectives-from-europe-australia-and-america/ At the recent Annual Meeting of the CPR Institute in New York, Cornell Professor David B. Lipsky presented some of the results from a recent survey of the Fortune 1000, comparing the current use of ADR with the use that was reported in a similar survey in 1997.  The results ... http://businessconflictmanagement.com/blog/2012/01/new-survey-reveals-corporate-use-of-adr/ Molly Klapper's book Definitive Creative Impasse-Breaking Techniques in Mediation features an insightful and practical contribution by Dwight Golann about "insulting" opening offers or demands.  He suggests why they are made, how they can be conveyed by a mediator, and how they can be converted to useful negotiations. To start with, Golann ... http://businessconflictmanagement.com/blog/2012/01/insulting-offers-as-opportunities/ The second post on Molly Klapper's book, Definitive Creative Impasse-Breaking Techniques in Mediation, focuses on a deceptively simple and profoundly wise short essay by Laura Kaster, Addressing Impasse by Helping the Parties Value the Case.  She opens her piece with a "much overlooked but obvious" point:  "Settling or mediating a ... http://businessconflictmanagement.com/blog/2011/12/laura-kaster-on-impasse-its-the-value-stupid/ A few years ago I fell head-over-heels for a recording in which a beautiful vocal group -- Chanticleer -- performed a beautiful 20th Century work -- Franz Biebl's Ave Maria -- and I offered it to readers of this blog by way of greetings of the season. Two years have passed and my cyber-friendships have ... http://businessconflictmanagement.com/blog/2011/12/holiday-wishes-redux/ Just before Molly Klapper's recent and much-mourned death, the New York State Bar Association released a wonderful book she had worked hard to edit: Definitive Creative Impasse-Breaking Techniques in Mediation.  The volume contains many useful contributions from extraordinarily accomplished mediators and trainers.  This and the following posts will highlight some ... http://businessconflictmanagement.com/blog/2011/12/useful-compendium-of-essays-in-mediation-impasse/ The mediation scene in Italy sometimes seems like the upper balcony at La Scala:  Lots of opinions snd shouting but uncertain direction or authority.  Happily, Italy is graced with some real mediation leadership, some of whom are young, enegetic, persistent, articulate and smart.  One such is Alessandro Bruni. Alessandro has recently ... http://businessconflictmanagement.com/blog/2011/12/mediation-in-italy-update/ Mediators are trained to detect subtle opportunities for value-adding integrative outcomes: separating positions from interests, offering out-of-the-box suggestions, and looking for ways that the parties can find mutual benefit. For me, that ended in an early-career EEOC mediation where the ADA claimant, having been offered every accommodation to her disability, refused to withdraw ... http://businessconflictmanagement.com/blog/2011/12/relationship-repair-or-just-show-me-the-money/ The Chartered Institute of Arbitrators (CIArb) has sold its dispute resolution provider service, IDRS Ltd., to the Centre for Effective Dispute Resolution (CeDR).  Both organizations see the sale as the beginning of a closer, mutually beneficial, relationship.                 The provider program at issue, IDRS Ltd., administers a range of ... http://businessconflictmanagement.com/blog/2011/12/cedr-and-ciarb-deal/ The New Jersey Association of Professional Mediators is holding its Annual Conference all day Saturday, November 19.  The keynote speaker is Joanna Jacobs of the US Department of Justice's Office of Dispute Resolution. Break-outs will be offered on school peer mediation programs, employment mediation, and the recent revisions to New Jersey's ... http://businessconflictmanagement.com/blog/2011/11/statewide-adr-meeting-in-new-jersey-november-19/