At the recent Annual Meeting of the CPR Institute in New York, Cornell Professor David B. Lipsky presented some of the results from a recent survey of the Fortune 1000, comparing the current use of ADR with the use that was reported in a similar survey in 1997. The results are very interesting and, for the most part, good news.
Molly Klapper’s book Definitive Creative Impasse-Breaking Techniques in Mediation features an insightful and practical contribution by Dwight Golann about “insulting” opening offers or demands. He suggests why they are made, how they can be conveyed by a mediator, and how they can be converted to useful negotiations.
The second post on Molly Klapper’s book, Definitive Creative Impasse-Breaking Techniques in Mediation, focuses on a deceptively simple and profoundly wise short essay by Laura Kaster, Addressing Impasse by Helping the Parties Value the Case. She opens her piece with a “much overlooked but obvious” point: “Settling or mediating a case is, among other things, a process for agreeing to the value of the claim. … Impasse often occurs precisely because the parties do not agree on the value of the case.”
A few years ago I fell head-over-heels for a recording in which a beautiful vocal group — Chanticleer — performed a beautiful 20th Century work — Franz Biebl’s Ave Maria — and I offered it to readers of this blog by way of greetings of the season.
Two years have passed and my cyber-friendships have broadened and deepened. Yet nothing tops perfection, and so I invite you to treat yourself to five minutes of utter beauty by clicking here. Very best wishes to you!
F. Peter Phillips
Business Conflict Blog
Conflict Management Expertise from F. Peter Phillips.
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